Return and Refund Policy

Cancellation, Return, and Refund Policy

Effective Date: 19 Feb 2025

Welcome to ZenitthVastu.com (“we,” “our,” “us”). This policy outlines the terms and conditions for cancellations, returns, and refunds for Vastu products and services purchased through our website [Your Website URL]. By placing an order, you agree to this policy.

1. Order Cancellation

• Orders can be canceled within 5 hours of purchase, provided they have not been shipped or processed.
• To request a cancellation, contact us at [email protected] with your order details.
• If the order has already been processed or shipped, it cannot be canceled.
• Refunds for canceled orders will be processed within 15 business days.

2. Return Policy

• At Zenitth Vastu, each spiritual product is thoughtfully energized and aligned with the specific energy of the individual purchasing it. As these items are connected with your personal energy field from the moment of purchase, we do not accept returns on any spiritual or healing articles.This policy is in place to maintain the sanctity and energetic integrity of each product. Once an item has connected with your vibration, it is not passed on to another individual to ensure ethical and energetic hygiene.

  We appreciate your understanding and support in respecting this sacred energy exchange.

• Unboxing Video Requirement
  We kindly request you to record an unboxing video at the time of opening your parcel. This helps us address any concerns regarding damage or missing items efficiently.Please ensure the video is clear and unedited, showing the package from all sides before opening. This video is necessary to process any claims related to transit damage or product issues.

  Thank you for your understanding and cooperation. Your satisfaction and trust mean everything to us.

3. Exchange Policy

• No Exchange Policy

4. Late or Missing Refunds

• If you haven’t received your refund within the expected timeframe, check with your bank or payment provider.
• If the issue persists, contact us at [email protected] for assistance.

5. Changes to This Policy

• We reserve the right to update this policy at any time. Changes will be posted on this page with the updated effective date.

6. Contact Us

If you have any questions about our Cancellation, Return, and Refund Policy, please contact us at:

zenitthvastu.com
1115A, 11th floor, T-5, RPS 12th Avenue, Sector 27C, Faridabad – 121003, Haryana, India.
[email protected]
tel:+91 93150 93556

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to this policy.